What information do we collect?

When you visit our site, we collect general information such as your ip address, browser capabilities, how long you spend on the site and pages you visited. This information is for purely statistical reasons that help us modify or make changes so visitors can find the information they are looking for. At no stage do we collect personally identifiable information.

When you communicate with us.
Whenever you communicate with us via email, your email address is stored. From time to time we send information to update you on changes our business is making or information we feel is of relevance to you as a print buyer. You may at anytime ask that we don not communicate with you.

Privacy Policy.
Fourth Quote, hereunder referred to as (Fourth Quote and fourthquote.com.au) is committed to providing its users with an Internet experience that respects their personal privacy concerns. Our privacy policy and practices are detailed below and we ask you to read them fully. The policy is derived from three pledges that we make to you, our customers:

We pledge that Fourth Quote will not use information about you without your permission. Fourth Quote will not distribute your e-mail address or any other personal information provided. Fourth Quote does not participate in spamming, and will not distribute customer information to any third parties. We pledge that we will provide mechanisms for you to communicate your privacy concerns to us and that we will respond to them thoroughly and thoughtfully. We pledge that fourth quote will provide the means for you to manage and control the information that you have provided to us.

Disclaimer Policy.
In no event shall Fourth Quote or any of its affiliates or content providers be liable for any damages whatsoever, including but not limited to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles arising out of or related to the use, inability to use, unauthorised use, performance or non-performance of this Web site, even if Fourth Quote has been advised previously of the possibility of such damages and whether such damages arise in the contract, negligence, tort, under statue, in equity, at law or otherwise. All material in the Web site is true and correct at time of upload to the Internet, but is subject to change without warning. Fourth Quote will endeavor to keep this Web site up to date and if you want to be kept informed, please email us.

 

Copyright notice.
All artwork presented on this site is either the property of Fourth Quote or its respective owners. Copying, editing, distributing or dealing with any content on this site for personal or commercial gain without our written approval is a violation of our copyright notices and that of the trademark or registered owner. Any use may be punishable by law.

 

GENERAL TRADING TERMS

Amara Image Management is committed to fair and equitable dealings at all times. We recognise that most customers are professionals looking to grow their business and looking for partners who can add value to their operation. We pride ourselfes in providing exeptional service and quality. Unfortunately bad debts are a cost that are often passed on in the form of higher prices and to avoid bad debts, we have a "No Account" policy which in turn allows us to provide you with the best possible pricing. However, sometimes we are faced with situations where dialogue fails. In those cases, the following conditions apply and we reserve the right to change these terms and conditions at anytime. If you wish to stay informed when these changes occur, please email us through the contact form.

 

Once a purchase had been made as a result of an enquiry from this site, all future orders are governed by these same terms and conditions.

(1) Non Payment

(a) We do not provide trading terms for non account holders. You agree that all orders and subsequet orders initiated from this site will be settled prior to us releasing any goods to you.

(b) Where a product or service is instigated using this site, on approval by you for us to proceed with any quote given to you, we will begin producing the requested product or service. If at anytime you request for us to stop, you will be liable for any costs we incur up to the point where you ask us to cancel your order. Any artwork we produce in most cases will not be billed unless quoted as a specific and separate amount, but you agree the artwork remains our property and will not be used without our written approval. In the event the product or service has been completed in full, you agree to be liable for all costs as quoted by us irrespective of whether you do or do not take possession.

(c) Where we invoice you for the product or service, we expect settlement prior to despatch. Once we notify you the goods are ready for despatch, you agree to settle the account within two (2) business days. Upon settlement, we will release the products using our preferred carrier. We will not accept liability for losses or damage to the product where you choose to elect your own carrier and in any event our liability will be limited to physical loss or damage to the products only.

(d) Where you fail to settle your account seven (7) days after we notify you products are ready for despatch, we reserve the right to charge interest at the prevailing overdraft rate as published by our bankers from the date of first notice given to you indicating your products are ready for shipment plus a $130.00 holding fee and you agree to pay these additional costs if we choose to impose them.

 

(e) Where you fail to pay on time or make arrangments to settle outstanding amounts, after twenty one (21) days, we reserve the right to dispose of the goods and you agree to be liable for the order amount as invoiced plus any subsequent fees, charges and interest added as a result of non payment.

 

(f) Where goods remain unpaid for a period of twenty one (21) days from invoice date and we elect to continue to hold the goods for you, we accept no liabilty for loss or damage whilst the product is warehoused on our property.

 

(2) Return Of Goods

(a) We will only accept return of good within seven (7) days from delivery and only where there is a discrepancy between order placed and the items delivered. If we agree there is such a discrepancy when compared to the quoted product and elect to re-print or re-provide the service, any shortage in the returned items will deducted from the re-supplied order unless we have agreed otherwise in writing. Colour discrepancies are not acceptable as a valid reason for a return except where an epson(tm) proof is purchased prior to print and where the proof does not match delivered product.

(3) Retention Of Title.

(a) Where you initiate a purchase from this website and delivery is completed prior to payment, you agree that all products remain our property until payment in full and must be returned on request if payment is not made within seven (7) working days from delivery, irrespective of business name invoiced so long as individual contact details remain the same as those who initiated the purchase.

(b) Where we initiate a "Request to Return", you will take all reasonable steps to return the goods to us in a "timely fashion" and further agree to discontinue using the product/s. We consider a "timely fashion" to despatch the products/s from where you have stored them as three (3) working days plus any transport lead times.

Where you fail to return the goods when requested and within the timeframe in clause 3 (b), or you advise us the goods have been used in full, you agree to an interest charge equivelant to the overdraft rate as advertised by our bankers plus a 5% premium on the day the "request to return" is initiated plus a penalty of $160.00. The penalty charge will not apply if there is a delay with your selected carrier delivering to us, so long as proof of pick up can be established and falls within clause 3 (b).

(c) Products to be returned as a result of a "Request to Return", is solely the responsibility of the customer and losses or damage will not waive our right to demand full payment and all costs under these terms and conditions. All costs associated with returns will be at the expense of the customer and the invoiced value will continue to stand until payment in full plus any re-shipping costs and an interest charge equivalent to the overdraft rate advertised by our bankers on the day the "Request for Return" is initiated, dividied by 365 days and multiplied by the number of days from the product reaching us to the day we re-ship the product/s or a court order for payment is gained.

(4) Costs incurred to collect outstanding monies.

(a) All costs we incur to collect outstanding monies from you will be added to the invoice total or any outstanding amount at that time. You further agree to pay all our legal costs should legal action be instigated, irrespective of whether settlement occurs through a court or settlement prior to a court order.

(5) General
By placing an order with us, you agree to be bound by the terms listed on this page. If you do not agree or are unwilling to be bound by these terms and conditions, please do not place an order with us.